Introduction

Welcome to NoBrowser.com. This is a private portal which gives you a private anonymous session on the web to surf without the fear of censorship.  We compiled this page based on frequently asked questions from our customers.  We hope to addresses all of your questions, if not get in touch.


Getting Started

Q:  How do I access or use NoBrowser?
A: Using NoBrowser is easy! You simply go to www.NoBrowser.com, login, and launch a secure session. It's that simple! There are no installs or configurations. The only prerequisites is a comptuer, web browser, and internet connection. See our introductory videos in our 'Getting Started' guide.
 
Q:  How do I signUp for NoBrowser?
A:  Our Beta-Launch was a huge success! We welcomed over 1,000 free-tier users in the first 2 weeks. At this time, we are scaling our platform and are not taking new SignUp users for our free-tier. We appreciate your patience to sit tight, while we scale out our platform to accomodate massive load. New user registration will re-open shortly.  If you are interested in a paid service, please Contact Us.  See our introductory videos in our 'Getting Started' guide.
 
Q:  How does NoBrowser differ from a VPN?
A:   NoBrowser differs from a VPN in many ways, here are just a few explained:
1.) A VPN requires a client to be installed on your computer. It requires you to have administrative access to install this software. This means that you cannot install VPN software onto shared computers, such as airport, or library computers, etc. With NoBrowser, there is *no installation of software*, NoBrowser runs direclty from your favorite web browser; Chrome, Firefox, IE, etc.
2.) Furthermore, although they claim otherwise, VPN exist on your local PC and can leak DNS information to your internet provider. When you connect to NoBrowser, DNS queries egress from our servers, not your local computer, meaning big borther can't see what websites you went to.
3.) VPN leaves logs on your local device. This includes installation, credentials, and potentially history and log files.
 
Q:  How does NoBrowser differ from Tor?
A:   NoBrowser differs from a Tor in many ways, here are just a few explained:
1.) Firstly, we think Tor is  great tool. However, similar to a VPN it does require some level of installation on your local computer. Even the Tor Browser requires installation on the local devce. Installing software typically requires you to have administrative access to the PC (which is not common in shared terminals). This means that you cannot install Tor software to shared devices, such as airport, or library computers. With NoBrowser, there is *no installation of software*, NoBrowser runs direclty from your favorite web browser; Chrome, Firefox, IE, etc.
2.) When using Tor, your traffic is routed thru Tor hosted nodes. These nodes are owned by other people in various countries (where laws differ). Your security is based on the trust you have on the Tor exit nodes you are using. With NoBrowser, you surf the web thru us, not a random Tor exit node.
3.) Tor does not work everywhere. It is factually blocked in certain countries in the Middle East and Asia. Even Tor proxy's a are blocked in certain locations. Tor traffic is also detected by your compnay or Internet Service Provider's firewalls. Most corporations, schools, and organizations block the use of Tor at their firewall. With NoBrowser, we are a Software-as-a-Service (SaaS) website, not Tor, therefore you can access *Your Private Session* from anywhere globally!

Using the Platform

Q:  What is NoBrowser's Private Portal?
A: NoBrowser's Private Portal is a secure, remote connection to dedicated web browsers running on real servers.  Our Private Portal is personally allocated to you and not shared, so you can use it to maintain privacy and security, while surfing the web from any PC, tablet or device.
 
Q:  What device can I connect from? Can I use my own PC or Chromebook?
A: Yes, you can conncet from anywhere and any device.  NoBrowser runs on html5 and accessible from any device that has a web browser.  This includes Windows, Macintosh, Linux, Chromebook, tablets, iPad, and more.  The only current limitations are direct login access from a mobile device.  Mobile device compatibility is currently under development and coming soon.
Q:  What Browsers are available in my Private Portal?
A: We offer multiple browser choices for all of our tiers, even our free-tier. We currently offer latest versions of Firefox, Google Chrome, Microsoft edge, and Microsoft Internet explorer. More browsers are coming soon. Have a specific browser request? Contact us.

Login & Access

Q:  Why can't I SignUp for a new Free-Tier account at NoBrowser.com?
A: Our beta-launch was a huge success (thank you to eveyone who participated).  We'd love to give everyone a free account, however the truth is, NoBrowser runs on real servers, dedicated to you, so we pay for platform costs out of pocket.  We are enhancing the platform and not taking new free-users at this time. We are working hard to improve our platform - and new tiers will include more features, such as GPU enabled graphics, longer timeouts, file storage and session persistence.  If you want to join a paid-tier or have questions, please get in touch anytime!
 
Q:  Why do I need to verify my email address when I register for and account at NoBrowser.com?
A: Upon new user SignUp, a verification code is sent to the email address you used to register on NoBrowser.com. This verification code is only valide for 24 hours. Unverified users will be removed after 5 days.
 
Q:  How does NoBrowser secure my connection and keep it anonymous?
A: Yes, you can conncet from anywhere and any device.  NoBrowser runs on html5 and accessible from any device that has a web browser.  This includes Windows, Macintosh, Linux, Chromebook, tablets, iPad, and more.  The only current limitations are direct login access from a mobile device.  Mobile device compatibility is currently under development and coming soon.
 
Q:  What Plans are available and what features do each come with?
A: Because everyone has different needs, we’ve created 3 tiers of service to accommodate all use cases. Our cost structure is a flat rate per month, no hidden fees, no bullshit! Due to the overwhelming success, we reached Free-Tier capacity in 15 days! If you have an active account, it will remain active! New free-tier registrations are currently froze and will reopen next month.
Each of our Tier'ed offering have different feature sets to meet your needs. Read more about the unique features of each tier here.
 
Q:  How do I change or reset my password?
A: Having issues with your login or password? Forgot your password or need to reset it? No problem, you can reset your password thru our Recovery page.

Pricing & Billing

Q:  Can I add, upgrade, or downgrade my plan at any time?
A: We have 3 tiers to offer, each with their own unique feature sets. If you want to upgrade or downgrade, you are free to do so at any time. Know that our billing is based on monthly subscriptions and we currently cannot offer pro-rated credits. If you have issues or need to switch tiers, please contact us.
 
Q:  What are the tersm? Am I locked into a contract?
A: Nope! Our billing is based on a subscription model and you are billed month to month. If you want to start or stop service at any time, feel free to do so as you wish.